Privacy Policy
Last Updated: February 2, 2026
Introduction
HotSpot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services:
- Account Information: Name, email address, phone number, and authentication credentials
- Booking Information: Restaurant preferences, party size, dates, times, and special requests
- Payment Information: Purchase history and transaction data (payment processing is handled by Apple)
- Usage Data: App interactions, features used, and preferences
- Location Data: Only when you grant permission, for restaurant directions and recommendations
How We Use Your Information
We use the information we collect to:
- Process and manage your restaurant reservation requests
- Communicate with you about your bookings and account
- Improve our services and develop new features
- Protect against fraud and ensure the security of our platform
Information Sharing
We may share your information with:
- Restaurants: To fulfill your reservation requests
- Service Providers: Third-party companies that help us operate our services
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
Cookies and Tracking
Our mobile app may use analytics tools to understand app usage and improve our services. We use PostHog for analytics, which collects anonymized usage data. You can opt out of analytics tracking in the app settings.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: